Delivery Information

Author: Online Hampers  

Delivery Times

Delivery is generally next business day when you place your order by 3pm, some of our larger hampers will require additional time to be delivered. Rural destinations will also require additional time for delivery. If we cannot make delivery on your selected date one of our friendly sales team will contact you to discuss your options.

 

PO Boxes

Our couriers do not deliver to PO Box addresses, we require a physical home or work address.

 

Pre ordering

You can place orders for any future date you require using the date selection calendar in the checkout. This gives you the freedom to have all your gifts organised early.

 

Where do we deliver

We deliver fast across 99% of Australia however some Islands and highly remote areas may not be available. Our sales team will advise you if your selected destination falls within one of these zones.

 

How much does delivery cost

We offer free delivery on all of our hampers across Australia.

 

How is my hamper packaged for transporting

Your hamper is transported in a protective packaging carton, to ensure each hamper arrives in perfect condition we use enviro-foam a biodegradable protective solution. Environmentally friendly this acts as a cushion and has excellent insulating qualities. In warmer months in selected hampers such as our cake range and chocolate bouquets cooling packs are discretely placed to ensure freshness upon arrival.

 

What happens upon delivery

Our friendly couriers will personally deliver your gift hamper to the recipients door. If the receiver is not at home the hamper will be left in a safe sheltered place by the door, if deemed to be unsafe a calling card will be left so the receiver can contact our courier directly to organise a suitable time for redelivery. If delivery is to a workplace, hospital or hotel our courier will follow the procedures required by the site to make delivery to the recipient within the guidelines required by the site.

 

How is my hamper prepared

Your hamper is prepared fresh on our premises by our dedicated packing team, once your gift is prepared it is professionally machine wrapped to ensure each fantastic product remains perfectly in place. Your gift hamper will then be lovingly bowed with bright beautiful ribbons colour specific to the occasion. As a final touch of elegance we add a delightful swing tag gift card laser printed with your personal gift message.